We currently accept the following payment methods (you will have the option to select your payment method when placing an order):
- Net Banking
- Credit/ Debit card
The connection to our site from the cart uses a valid, trusted SSL certificate (valid HTTPS) on a secure TLS connection and a strong protocol version and cipher suite.
Credit and debit cards have a security code located on them. For most cards it will be a 3-4 digit number located on the back. For American Express cards you will find a 3-4 digit number printed on the front side of the cards.
You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by clicking here or by opting in when placing an order.
There is strict No Refund Policy. Amount once paid is non-refundable. Though if you receive books with damaged condition or mismatch than the order, it will be replaced, if complaint is lodged to us within 24 hours of delivery of books.
Delivery & Policies
We ship all books with proper packaging and safety. SInce content is owned by Government of India, the shipment is done by India Post with the partnership of EP Logistcs. However, in case, delivery fails, the other suitable courier partner is used.
- Free Shipping (10-12 business days) – On order above Rs.99
- Standard (5-7 business days) – Flat Rs.45 per shipment
Books are dispatched on the same or very next day of order and it usually takes 7 to 9 working days for delivery. Actual shipping times and delivery date may vary depending on local postal/ delivery service in your area.
As soon as your order is scheduled to pickup the Tracking ID of shipment is sent to your email ID by EP Logistic. Mostly the career of shipment is India Post. You may track your order at EP Logistics and India Post both. In case, of private courier the tracking ID of the same will be provided.
No. We only ship books to India. International shipments are not possible.